Earned by less than two percent of all staffing agencies in the U.S. and Canada.
Hunt Valley, Maryland. March 4, 2020 – Mary Kraft, a leading staffing agency announced today that they have won Best of Staffing Client and Talent Awards for providing superior service to their clients and candidates. Presented in partnership with presenting sponsor, CareerBuilder, and gold sponsors Indeed and Glassdoor, ClearlyRated’s ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates. On average, clients of winning agencies are 3.3 times more likely to be completely satisfied and candidates who have been placed by winning agencies are 1.7 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies.
- Mary Kraft received a Net Promoter® Score of 55.9% from their clients, significantly higher than the industry’s average of -2% in 2019.
- Mary Kraft received a Net Promoter® Score of 50.3% from their candidates, more than X times the industry’s average of 24% in 2018.
“We thank all of our loyal clients and associates, because without you, we couldn’t be the best! Thank you for taking the time to provide us with honest feedback as we love to continue to partner with you to be successful in meeting and exceeding all your needs.” Mary Kraft’s President and CEO, Lisa Benson said.
“Now more than ever, it is important for staffing firms to deliver consistently remarkable experiences to the clients and talent they work with,” said ClearlyRated’s CEO Eric Gregg. “This year’s Best of Staffing winners have shown their commitment to exceptional service, committing to not only measuring satisfaction, but taking action on the feedback. I couldn’t be more proud to showcase these industry leaders alongside feedback from their actual clients and candidates on ClearlyRated.com and applaud them for their commitment to making improvements at their respective firms!”
About Mary Kraft
Mary Kraft Staffing was founded in 1989 by Maryland native Mary Kraft and has since partnered with industry-leading healthcare, financial, commercial, insurance and service industry clients to increase productivity and drive cost savings through an array of flexible, cost-effective staffing and outsourced HR options. Each year, Mary Kraft’s winning combination of industry-leading staffing expertise and high-quality talent enables hundreds of outstanding companies to respond to ever-changing business needs with unparalleled success.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.